Due to county mandated office closures during COVID-19, we are currently experiencing a high volume of warranty repairs, and our processing will temporarily take longer than normal. We apologize for any inconvenience and appreciate your patience and understanding during this time.
Current full repair time is 20 weeks: Evaluations 4-6 weeks / Repairs 14 – 16 weeks
U.S. and Canadian Customers: please use this site to submit a warranty claim and communicate with the Marmot Warranty Team.
U.S. Contact: (888) 311-2900 | Mon - Fri : 7:30am - 5pm (PST) | [email protected]
Canadian Contact: (877) 962-7668 | Mon-Fri: 7:30am-5pm (PST) | [email protected]
International Customers (not including Canada): Do not send the Marmot U.S. Office any return items/product if you do not have a return address within the United States. If we receive items and there is not a U.S. address to send the item(s) back to, you may not get the item returned, as we may be unable to return to sender.
Click here for a list of International Distributors
Cheers! Marmot Warranty Team.