Welcome to the Marmot Warranty Site

U.S. Customers:

1. Ship your Marmot item to:
    Marmot
    5789 State Farm Dr. Ste. 100
    Rohnert Park, CA 94928
    ATTN: WARRANTY

2. Be sure to include:
    First & Last Name
    Email Address
    Shipping Address
    Phone Number
    Reason for repair and/or description of the issue
    Product Type (ex. Tent, pack, jacket, sleeping bag, etc.)
    Color
    Size

3. Within 10 Business Days of Marmot receiving your item, you will receive an email confirmation with a case number to reference your item. 

4. Should your item be deemed covered under warranty, it will be replaced, or repaired. (Current repair time is approximately 6 weeks from initial receipt.)
 

U.S. Contact: (888) 311-2900 | Mon - Fri : 7:30am - 5pm (PST) | marmot_warranty@marmot.com

Canadian Contact: (877) 962-7668 | Mon-Fri: 7:30am-5pm (PST) | canada@marmot.com

International Customers (not including Canada): Do not send the Marmot U.S. Office any return items/product if you do not have a return address within the United States. If we receive items and there is not a U.S. address to send the item(s) back to, you may not get the item returned, as we may be unable to return to sender.

Click here for a list of International Distributors

Cheers! Marmot Warranty Team.